Business, Trade & Home Users

No Login is required to purchase online, Simply add items to Cart using Buy Now buttons and proceed through checkout. Shipping Charges as per calculated.

For regular repeat trade customers a login can be requested - See Link at bottom of the page.

Proforma Invoices can be selected on the checkout.

Education, Government & Local Authority

Please fax or email your Offical Purchase orders / 03333 222 300

Payments

We accept all Major UK Credit and Debit Cards including American Express without surcharge. We also accept Paypal, Payment by Wire or Bank Transfer and Cheques.

We do not accept Payment by Non-UK Cards unless by prior arrangement. We will refund/void non authorised card payments and request an alternate payment method.

Our Policy is to Deliver Only To Addresses That Match the Registered Address of the Credit Card Used for new customers.
If a different shipping address is selected and/or we cannot confirm an address match we will ask you for ID, that reflects the address of the card.
Avoid this issue by paying via Bank Transfer, select Pro-Forma Invoice on the checkout to do this. This policy is in place to protect the Cardholder and our Company.

When we request ID, this can be emailed or faxed. ID does not need to show financial information, this can be obscured.

Tax

For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero.

Security

Our website is fully encypted using the lastest TLS/SSL based encryption and fully PCI DSS Compliant. This ensures that all data passed between our web server, your browser and vice versa remain private and integral. We are also fully compliant with the General Data Protection Regulation 2016/679 please see here for further details of or GDPR Policy. Our Policy regarding Cookies implemented on the website can be viewed here.

Whilst being PCI DSS compliant, our website does not process Card Payments directly or store Card Details. We use Sagepay to process all our Card Payments. Sagepay is a Respected Level 1 Compliant PCI DSS Payment Service provider, more information can be found here https://www.sagepay.co.uk/our-payment-solutions/additional-services/pci-dss-compliance

We reserve the right to cancel or not supply an order at our discretion. Orders taken via our site are not binding contracts.